New York Lemon Law: Repair Tests, Arbitration & Free Check

The short answer

New York’s New Car Lemon Law (General Business Law § 198-a) requires the manufacturer to replace or refund a vehicle it cannot fix when the defect is reported within 18,000 miles or 2 years. It presumes enough attempts after 4 repairs of the same defect or 30 days out of service. The refund deducts only miles over 12,000. You can use the manufacturer’s program or New York’s binding state arbitration; lawsuits must start within 4 years of delivery.

New York’s Lemon Law gives owners two choices other states rarely offer: a binding state arbitration program, and a refund deduction that ignores your first 12,000 miles. This guide explains both, how a dealer must pass your complaint to the manufacturer, and the separate law for used cars, using General Business Law § 198-a and the Attorney General’s guidance.

Repair test
4 repairs
Days test
30 days
Window
18,000 mi / 2 yrs
Free miles
First 12,000
State arbitration
$250 (new car)
Deadline
4 years
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New York Lemon Law rules at a glance

The New York New Car Lemon Law is N.Y. Gen. Bus. Law § 198-a. The New York Attorney General runs the state arbitration program through the New York State Dispute Resolution Association (NYSDRA).

New York Lemon Law rules (verified October 13, 2026)
RuleWhat New York law saysSource
StatuteN.Y. Gen. Bus. Law § 198-a§ 198-a
Vehicles coveredVehicles bought, leased or transferred in New York, or registered in New York, within 18,000 miles or 2 years of original delivery; Vehicles used mainly for personal, family or household purposes; Leased vehicles
Not coveredOff-road vehicles; The living facilities of motor homes (separate motor home rules apply); Defects caused by abuse, neglect or unauthorized modification
Protection window18,000 miles or 2 years from original delivery, whichever comes first§ 198-a(b)(1)
Four Repairs TestThe same defect was repaired 4 or more times and continues§ 198-a(d)(1)
30 Days Out of Service TestThe vehicle was out of service for repair 30 or more calendar days in total§ 198-a(d)(2)
Written noticeReport the defect to the manufacturer or an authorized dealer within 18,000 miles or 2 years. A dealer must forward your report to the manufacturer by certified mail within 7 days.§ 198-a(b)
Dispute program first?If the manufacturer has an informal dispute program, you must use it before the refund or replacement remedy applies. You may instead choose New York’s state arbitration program, which binds both sides (§ 198-a(g), (k)).
DeadlineA lawsuit must be started within 4 years of original delivery§ 198-a(j)
Usage deduction(miles over 12,000) × purchase price ÷ 100,000§ 198-a(a)(4)

Four repairs or 30 days within 2 years in New York

New York law presumes the manufacturer had a reasonable number of chances when any one of these tests is met inside the protection window (18,000 miles or 2 years from original delivery, whichever comes first):

4×

Four Repairs Test

The same defect was repaired 4 or more times and continues.

§ 198-a(d)(1)
30

30 Days Out of Service Test

The vehicle was out of service for repair 30 or more calendar days in total.

§ 198-a(d)(2)

A dealer that receives your report must forward written notice to the manufacturer by certified mail within 7 days. If a dealer refuses repairs, you can notify the manufacturer by certified mail, and it then has 20 days to start repairs.

Notice to the manufacturer in New York

Report the defect to the manufacturer or an authorized dealer within 18,000 miles or 2 years. A dealer must forward your report to the manufacturer by certified mail within 7 days.

Dispute program first. If the manufacturer has an informal dispute program, you must use it before the refund or replacement remedy applies. You may instead choose New York’s state arbitration program, which binds both sides (§ 198-a(g), (k)).

New York’s 4-year limit and arbitration timing

A lawsuit must be started within 4 years of original delivery (§ 198-a(j)).

Deadline example: new vehicle delivered March 15, 2025, with a 3-year / 36,000-mile warranty and low mileage
EventDateEffect
Vehicle deliveredMar 15, 2025The protection window starts
Protection window endsMarch 15, 2027Repairs after this date do not count toward the tests
File byMarch 15, 2029A lawsuit must be started within 4 years of original delivery

If the manufacturer’s arbitration program is used first, start it early; the 4-year lawsuit limit runs from the original delivery date.

How to file a New York lemon law claim

  1. Report the defect within 18,000 miles or 2 yearsTo the manufacturer or an authorized dealer. Repairs must be free even after the period ends.
  2. Keep every repair orderThey prove the number of attempts and days out of service.
  3. Use the manufacturer’s program, or state arbitrationIf the manufacturer has an informal dispute program you must use it before the refund or replacement remedy applies, or you can file with New York’s state program, which binds both sides.
  4. Pay the state program fee if you choose itThe NYSDRA fee for a new car is $250, refunded if you win. The hearing is usually about 45 days after payment.
  5. Collect the awardThe manufacturer has 30 days after you accept the decision to comply, or pays $25 per business day late, up to $500.

Refund, replacement and the New York deduction for use

New York Lemon Law remedies
RemedyWhat it includes
ReplacementA comparable vehicle, at your option.
RefundThe full purchase price, any trade-in allowance and fees such as license and registration, minus a mileage deduction for miles over 12,000 and a reasonable allowance for damage beyond normal wear.
Lease refundYou receive the capitalized cost; the lessor receives the lease price minus your payments; the lease ends with no early-termination penalty.

How the New York deduction for use is calculated

(miles over 12,000) × purchase price ÷ 100,000 (§ 198-a(a)(4)).

Worked example: $36,000 vehicle, first repair at 6,000 miles, 15,000 miles today
StepMathAmount
Purchase price—$36,000.00
Deduction for use3,000 miles over 12,000 × $36,000 ÷ 100,000−$1,080.00
Refund before taxes, fees and other chargesThose are added under the rules above$34,920.00

New York’s used car lemon law in brief

The New York Attorney General explains a second law for used cars bought or leased from a New York dealer:

New York used car lemon law
Mileage when boughtDealer warranty
18,001–36,00090 days or 4,000 miles
36,001–79,99960 days or 3,000 miles
80,000–100,00030 days or 1,000 miles

The warranty covers listed parts such as the engine, transmission, drive axle, brakes and steering. A reasonable chance to repair is presumed after 3 attempts or 15 days out of service. Private sales are not covered.

New York’s 12,000 free miles

New York deducts only the miles you drove beyond 12,000, divided by 100,000 (§ 198-a(a)(4)). Most owners who qualify early pay nothing for use.

New York deduction on a $40,000 car
Miles at refundMiles over 12,000Deduction
10,0000$0.00
17,0005,000$2,000.00
24,00012,000$4,800.00

State arbitration or the manufacturer’s program?

New York’s two arbitration routes
FeatureState program (NYSDRA)Manufacturer program
Binding?Yes, on both sidesNot on you
Cost to you$250 for a new car, refunded if you winUsually free
TimingHearing about 45 days after the feeSet by the program
If you winManufacturer complies within 30 days of acceptance; $25 per business day late, up to $500Same 30-day rule applies to accepted decisions

If the manufacturer has an informal dispute program, the law makes you use it before the refund or replacement remedy applies; the state program is the alternative route that binds both sides.

When the dealer refuses repairs

A dealer that receives your complaint must send written notice to the manufacturer by certified mail within 7 days. If a dealer refuses to repair a covered defect within 7 days, you can notify the manufacturer by certified mail, and it then has 20 days to start repairs (§ 198-a(b)).

Second owners under New York’s new car law

The new car law covers a vehicle transferred within the first 18,000 miles or 2 years. Older used cars bought from a dealer may fall under New York’s separate used car lemon law. The new car law needs the manufacturer’s warranty. A used car bought from a New York dealer may qualify under the separate used car lemon law instead.

To test your own dates and repair visits, see whether your car meets New York’s tests.

New York Lemon Law FAQs

What is the lemon law in New York?

A new vehicle with a warranty defect that substantially impairs its value, reported within 18,000 miles or 2 years, qualifies after 4 repairs of the same defect or 30 days out of service. You choose a refund or a comparable replacement.

How is the New York lemon law refund calculated?

The full purchase price, trade-in allowance and fees such as license and registration, minus (miles over 12,000) × price ÷ 100,000 and any damage beyond normal wear. Sales tax is refundable through the state.

Is New York lemon law arbitration binding?

The state program run by NYSDRA for the Attorney General is legally binding on both sides. A manufacturer’s own program does not bind you.

How long do I have to file a lemon law claim in New York?

A lawsuit must start within 4 years of original delivery (General Business Law § 198-a(j)).

What is the lemon law in New York for used cars?

Cars bought from a New York dealer for at least $1,500 with under 100,000 miles get a dealer warranty of 30 to 90 days depending on mileage. Private sales are not covered.

Sources

Checked on October 13, 2026. We re-verify New York rules when the legislature, the courts or the agency change them. Read how we check every rule in our editorial policy.

  1. N.Y. General Business Law § 198-a (New Car Lemon Law)
  2. NY Attorney General: New York’s lemon laws
  3. NY Attorney General: Used car lemon law
  4. NYSDRA: New York Lemon Law Arbitration Program

This page explains the New York Lemon Law in general terms. It is not legal advice and LemonLawMap is not a law firm. For advice about your case, contact the New York Attorney General’s help line (1-800-771-7755) or a licensed New York attorney. Read our full disclaimer.