Kia warranty terms
| Basic (New Vehicle Limited Warranty) | 5 years / 60,000 miles |
|---|---|
| Powertrain Limited Warranty | 10 years / 100,000 miles |
| Anti-perforation | 5 years / 100,000 miles |
| Roadside assistance | 5 years / 60,000 miles |
| EV system and EV battery | 10 years / 100,000 miles; battery capacity loss below 70% is covered |
From Kia’s warranty pages. Your Warranty and Consumer Information manual sets out who each warranty covers and what it excludes, which matters if you bought used.
How long state lemon laws protect a Kia
With 5 years / 60,000 miles of basic coverage, your Kia’s warranty usually outlasts its lemon law window. A two-year state closes the window with 3 years of warranty to go; a one-year state, with 4 years. Repairs in that gap are free, but they rarely count toward a buyback.
| State window | Jurisdictions | Kia basic warranty at that point |
|---|---|---|
| The warranty term | New Hampshire, Vermont | Window lasts the full 5 years / 60,000 miles |
| Three years | 1 | 2 years of basic coverage still left |
| Two years | 21 | 3 years of basic coverage still left |
| 18 months | 3 | 42 months of basic coverage still left |
| One year | 23 | 4 years of basic coverage still left |
Many windows also stop at 12,000 to 24,000 miles, long before the 60,000-mile limit on a Kia warranty. Find your state’s exact rule in our state guides, or check your Kia repair history against your state’s window.
Kia’s dispute program
BBB National Programs says Kia participates in BBB AUTO LINE state by state: certain disputes are only eligible in certain states. BBB publishes a Kia program summary for each state, describing the claims Kia has agreed to arbitrate. Look up yours before you file.
BBB also runs arbitration for some Kia class action settlements (the Theta engine, E2 and HECU settlements). Those are separate from lemon law claims and follow each settlement’s terms. For BBB AUTO LINE, call 1-800-955-5100.
Towing, rentals and trip costs on a Kia
A lemon rarely fails at a convenient time. Kia’s roadside plan, for 5 years or 60,000 miles, covers towing to the nearest Kia dealer after a warranty-related breakdown, plus out-of-gas, flat-tire, jump-start and lock-out help.
If a warranty breakdown happens more than 150 miles from home and the repair takes more than 24 hours, Kia’s Trip Interruption Policy reimburses reasonable meals, lodging or rental car costs, up to $100 a day for three days per incident.
Keep every one of those receipts and the tow record. They show how often the defect stranded you, and several state lemon laws let you claim reasonable incidental costs on top of a refund. Your state’s page lists what it allows.
Who to contact at Kia
| Kia customer service | 800-333-4542 (as listed by BBB National Programs) |
|---|---|
| BBB AUTO LINE | 1-800-955-5100 · bbbprograms.org |
| Notice address | Use the address in your Kia Warranty and Consumer Information manual, or the one your state names |
If your state’s lemon law names a specific address or method for notice, follow your state’s rule.
Things Kia owners should know
- Read your state’s Kia program summary on the BBB site before you file; eligibility differs by state.
- Kia offers trip-interruption reimbursement when a warranty breakdown happens more than 150 miles from home. Keep those receipts, too.
- If your problem falls under an engine settlement, compare that route with a lemon law claim before you commit.
What to do if your Kia is a lemon
- Keep every Kia repair order, plus trip-interruption receipts if a breakdown happened far from home.
- Check recalls on your VIN, and whether a Kia settlement program covers your problem.
- Send written notice to Kia America, using the address in your manual or the one your state requires; our letter generator drafts it.
- Open BBB’s Kia program summary for your state to see if your claim is eligible, then call 1-800-955-5100.
- If it is not eligible or not resolved, file in your state’s program or court in time.
Frequently asked questions
Is there a Kia lemon law?
Not a separate one. Your state’s lemon law covers a new Kia; Kia’s warranty and BBB AUTO LINE shape the process.
Does Kia use BBB AUTO LINE?
Yes, state by state. BBB publishes a Kia program summary for each state describing which disputes are eligible.
How long is Kia’s warranty?
Kia lists 5 years / 60,000 miles basic and 10 years / 100,000 miles powertrain.
Does the long Kia warranty extend lemon law protection?
Usually not. Most states use a fixed window of 1 to 3 years; New Hampshire and Vermont use the warranty term.
Is the Kia EV battery covered?
Kia covers EV system components for 10 years / 100,000 miles, including battery capacity loss below 70%.
Sources
Checked on October 13, 2026. Read how we verify every rule in our editorial policy.