Dodge warranty terms
| Basic Limited Warranty | 3 years / 36,000 miles |
|---|---|
| Powertrain Limited Warranty | 5 years / 60,000 miles (gas and PHEV) |
| Corrosion (perforation) | All panels 3 years, outer panels 5 years, unlimited miles |
| Electric vehicles: high-voltage battery | 8 years / 100,000 miles |
| Ram | Ram has its own booklets (light duty, heavy duty); check yours for diesel terms |
From the 2025 Dodge warranty booklet for gasoline, PHEV and electric vehicles.
How long state lemon laws protect a Dodge
With 3 years / 36,000 miles of basic coverage, your Dodge’s warranty usually outlasts its lemon law window. A two-year state closes the window with 1 year of warranty to go; a one-year state, with 2 years. Repairs in that gap are free, but they rarely count toward a buyback.
| State window | Jurisdictions | Dodge basic warranty at that point |
|---|---|---|
| The warranty term | New Hampshire, Vermont | Window lasts the full 3 years / 36,000 miles |
| Three years | 1 | about the same time the basic warranty ends |
| Two years | 21 | 1 year of basic coverage still left |
| 18 months | 3 | 18 months of basic coverage still left |
| One year | 23 | 2 years of basic coverage still left |
Many windows also stop at 12,000 to 24,000 miles, long before the 36,000-mile limit on a Dodge warranty. Find your state’s exact rule in our state guides, or check your Dodge repair history against your state’s window.
Dodge’s dispute program
Dodge and Ram owners do not use BBB AUTO LINE. Section 1.4 of the 2025 Dodge booklet describes the FCA US Customer Arbitration Process: a voluntary, non-binding review by an independent organization, the National Center for Dispute Settlement. It costs nothing, is offered in every state and, per the booklet, usually wraps up within 40 days. Claims go in writing to NCDS at P.O. Box 515315, Dallas, TX 75251-5315.
Section 1.5 is the one to read before any lemon law claim. In states whose law permits it, FCA US makes written notice of the service problem a condition of lemon law remedies, so it gets one more chance to repair. Elsewhere it simply requests that notice.
Dodge’s arbitration clause
The front page of the 2025 Dodge booklet flags a binding arbitration provision (section 1.7). Once it applies, either side can push a dispute into private arbitration rather than a courtroom; an individual small claims case is still allowed. Using the NCDS process, or a government-sponsored arbitration program, is not affected.
Getting out of it is time-limited. You have 30 days from taking delivery and signing the dealer’s Arbitration Acknowledgment Form to mail a letter, stating your name, VIN and that you are opting out, to FCA US LLC Office of the General Counsel, 1000 Chrysler Drive, CIMS 485-13-62, Auburn Hills, MI 48326-2766. Miss that and the provision binds you.
Who to contact at Dodge
| FCA US Customer Assistance Center (Dodge) | P.O. Box 21-8004, Auburn Hills, MI 48321-8004 · 800-423-6343 |
|---|---|
| Dispute program (NCDS) | P.O. Box 515315, Dallas, TX 75251-5315 |
| Arbitration opt-out (30 days) | FCA US LLC Office of the General Counsel, 1000 Chrysler Drive, CIMS 485-13-62, Auburn Hills, MI 48326-2766 |
If your state’s lemon law names a specific address or method for notice, follow your state’s rule.
Things Dodge owners should know
- Ram trucks used in a business, or heavy-duty Rams over a state’s weight limit, may fall outside some lemon laws. Check your state’s coverage rules.
- Aftermarket tuners and performance parts can lead to warranty denials. Keep the vehicle stock while a defect is open.
- Send written notice to FCA US even if your state does not require it; the booklet asks for it.
What to do if your Dodge is a lemon
- Within 30 days of delivery, decide on the arbitration opt-out and mail the letter to FCA US if you want out.
- Keep your Dodge or Ram as delivered while the defect is open, and get every visit on a repair order.
- Send written notice to FCA US; the booklet requires it before lemon law remedies where your state allows. Our notice letter generator drafts it.
- Use the free, non-binding NCDS Customer Arbitration Process if you want a decision before court.
- File in your state’s program or court before the deadline, checking weight and business-use limits for trucks.
Frequently asked questions
Is there a Dodge or Ram lemon law?
No separate one. Your state’s lemon law covers new Dodge and Ram vehicles. FCA US’s warranty adds notice and arbitration terms.
Does Dodge have an arbitration clause?
Yes. The 2025 Dodge booklet has a binding arbitration provision. You can opt out within 30 days of delivery by letter to FCA US’s Office of the General Counsel.
Does Dodge use BBB AUTO LINE?
No. FCA US uses a non-binding Customer Arbitration Process run by NCDS in all 50 states.
How long is the Dodge warranty?
3 years / 36,000 miles basic and 5 years / 60,000 miles powertrain for 2025 gas and PHEV models.
Is a Ram 2500 covered by the lemon law?
It depends on your state: some limit coverage by weight or exclude business use. See your state’s page.
Sources
Checked on October 13, 2026. Read how we verify every rule in our editorial policy.